Store Policies

Minimum Order

The minimum order requirement is $100. This can be combined between all our brands, products and order forms.

Shipping & Drop Shipping

We ship via Canpar or Canada Post (depending on which is the best value for the customer) from Victoria BC, Canada.

 

We now offer drop shipping. If the order is under our minimum of $100, there will be a surcharge of $3 in addition to the actual shipping charges.

Warranty Information

Sili Pearls & Footsie Teether products: 1 year warranty which covers manufacturing defects and materials. This does not cover wear and tear.

 

Amber Glow products: 90 day warranty on manufacturing defects and materials.

 

Sweet Pea Diapers products: 2 years on snaps, 1 year on sewing, elastics and general manufacturer's defects, 6 months on hook and loop fasteners and zippers.


Please send a picture of the defective product to
sales@totwearhouse.com to receive credit. If your customer would prefer to contact us directly, please ask them to send a picture along with the receipt to receive product replacement.