Frequently Asked Questions
How do I become a retailer of your products?
Please contact us with your business details and we’ll send you the password to the order forms.
Do you offer drop shipping?
Yes, we now offer drop shipping. If the order is under the minimum of $100, there will be a surcharge of $3 in addition to the actual shipping charges.
Do you offer exclusive territories?
No, we do not offer any exclusive territories as many retailers are online and have the potential of selling worldwide.
How do you ship your products?
We ship via Canpar or Canada Post (depending on which is the best value for the you) from Victoria BC, Canada.
Do different colors of amber beads work better?
No the color of the amber does not effect the performance of the necklace or anklet.
Should the amber necklaces/anklets be worn in the bath or at bed time?
No, the necklaces and anklets should be removed before a bath and when the child is sleeping or unattended. For safety reasons there is a knot before & after each bead. Clasp will break under extreme pressure.
How do you clean Sili Pearls and Footsie Teether products?
Do not boil. Simply use a mild soap and warm water. Baby wipes work great for on the go cleaning.
What is PUL?
PUL is a 100% polyester knit fabric with a polyurethane coating, which makes the fabric water resistant.